Your IT director should not have to choose between clearing the ticket queue and finishing the server migration, and your solo admin should get a vacation without packing a laptop. Blue Tree Technology provides co-managed IT in Kansas City, MO, adding enterprise tooling, escalation depth, and after-hours coverage to the internal team you already trust.
Blue Tree Technology is a women-owned managed IT services provider (MSP) headquartered in Riverside, MO. Blue Tree Technology provides managed IT services, cybersecurity, and IT compliance to businesses across the Kansas City metro.
Who co-managed IT is for
Co-managed IT is a partnership between your internal staff and an outside team, splitting the work along lines you choose. Blue Tree Technology typically co-manages IT for:
- IT directors whose project backlog never shrinks because daily tickets eat the week
- Solo admins who need escalation support, after-hours coverage, and honest vacations
- Growing firms whose IT workload has outpaced one person but does not yet justify two
- Leadership teams that want fresh eyes on security posture and IT spend
Your team keeps ownership. Blue Tree Technology plugs into the gaps you name, whether that is help desk overflow, specialized security work, or both, and stays out of the lanes you keep for yourselves.
What we take off your plate
In a co-managed arrangement, Blue Tree Technology absorbs the work that burns internal teams out:
- Help desk overflow, so end users get answers while your staff stays on projects
- After-hours and weekend coverage, backed by 24/7 monitoring and alerting
- The patching grind across Windows, Microsoft 365, and third-party applications
- Security monitoring and response through Sophos EDR
- Backup checks and restore testing, the jobs that always slip when the queue is full
- Surge capacity for migrations, office moves, and audit preparation
Escalations carry defined SLA response targets in your agreement, the same discipline our fully managed clients get, so handing a ticket up never means losing sight of it.
Tools we bring
Enterprise IT tooling is priced for fleets, which makes it hard for a single company to justify. Blue Tree Technology licenses it across its whole client base, so your team gets the stack without the procurement fight:
- RMM for monitoring, scripting, and automated patching across every device
- Sophos EDR with around-the-clock monitoring behind it
- A PSA ticketing system your users and our technicians share, so nothing falls between the two teams
- A documentation platform that turns tribal knowledge into a searchable runbook
- Microsoft 365 and Entra ID administration tooling, including MFA rollout
- Hardware and licensing quotes sourced through our distributor relationships
It is the same stack that powers our Blue Tree Managed IT package; co-managed clients simply keep more of the driving.
Blue Tree Technology is a women- and minority-owned IT company and a long-standing Kansas City-area MSP, and co-management is where the partner mindset shows most: the goal is to make your internal team look good, never redundant. Blue Tree Technology supports co-managed IT clients across Smithville, Platte City, Grandview, Shawnee, Leawood, and more than a dozen other Kansas City–metro communities; our Kansas City IT services page has the full map.
If your firm would rather hand off the whole function instead, compare managed IT services in Kansas City for the complete flat-rate model, or read about outsourced IT support if you are weighing a move away from internal IT altogether.
Start with a free 15-minute discovery call, then let our 12-Point IT Systems Assessment, run 100% remote, show you and your IT director the same picture of the environment. Book your discovery call or call sales at 816-256-2595.